We strive to produce the highest quality service and finest product for our customers. If there is anything at all that is not up to your satisfaction, please contact us and we would be happy to assist you. Our #1 concern is your happiness with our services and merchandise. While we do not offer cash refunds, we would be happy to exchange your purchase or offer you store credit. Items purchased from Harmony Jewellers can be eligible for a full trade in value. Please contact us for more information.
- Customers will receive their full purchase price back in a credit if they spend double the original purchase price
- Customers who do not spend at least double the original purchase price are eligible to receive the full purchase price less 20% per year in a credit
- Conditions Apply for custom made jewellery- assessed on an individual basis to see if item style is re-sellable. Or Any custom jewellery made in the past three years can be placed on consignment at a discounted rate of 20% commission to Harmony Jewellers
- Items must be purchased within the past three years
- Pieces must be left for valuation- no damage, minimal sizing, no signs of wear etc