Sell Gold From Home Program

Gather your scrap gold and jewellery pieces that you wish to sell or consign with us.

We accept ALL GOLD(9-18KT), and platinum. Please note we do not accept gold plated, gold filled, sterling silver, or other metals. We complete a gold purity test on all pieces. Any pieces identified that test as not gold or platinum can be returned to you upon request (shipping fees apply) or we will safely dispose of these items for you. We do not buy diamonds, however larger stones over 0.70ct and of a high level quality may be eligible. Gemstones and diamonds may be returned to you(labor and shipping fees apply)

Contact our experts for a value estimate and to request your pre-paid , pre-addressed shipping label.

Send us a photo of the pieces you want to sell and your contact information by:
Complete the form at
Email –
Text – 905 945 4411

Evaluation – Our experts will be able to determine an approximate payout value from the photos you provide. We may contact you for more information.

Shipping Label – RULES + INSURED.

Package your items and ship to our Flagship Location.

Things to Keep In Mind When Packaging:

a. If items are very dirty, please clean according to the materials. Usually soapy water and a toothbrush works well. This helps to maximize valuations.
b. Do Not send boxes or pouches with your items. A clear plastic bag with items enclosed is fine.
c. Keep chains from tangling by placing them in their own bag and have the ends fold outside of the bag (photo).
d. Once your contents are ready securely package in a mailing envelope or box and be sure water can not penetrate the package as this may damage items.
e. Place shipping label on package and arrange pick up or drop off at nearest Fed-Ex Delivery location.

Upon receiving your package our experts will begin valuation. A video recording is taken when opening the package for content tracking.

Your items will be sorted, tested for gold purity, weighed and a payout amount calculated based on current gold spot value. For packages received before 3pm, this process begins the same day. Packages received after 3pm will be processed the following business day.

Once valuation is confirmed, we immediately contact you by phone or email with your payout options.

Your Payout Options:
a. Cash payout via Interac E-Transfer or mailed cheque.
b. Trade value via store credit or gift card. This never expires and can be used towards any product or service at Harmony Jewllers Ltd or Harmony Fine Jewellers Inc.
c. Consignment options are available for pieces of substantial value. We may recommend consignment options where we sell on your behalf. For more information on consignment please visit our website or contact Guest Services

Note – if you elect to have your items returned to you, a shipping and handling charge will apply and will be due prior to shipping back to you.

Questions? Contact Guest Services