My wife dropped my watch off recently in Grimsby for presumably a new battery. She was told that the watch would be inspected to confirm the problem. Turned out it was the battery. When I picked up the watch, I was charged what you would expect for replacing a watch battery. What I didn’t expect was that the second hand, which had fallen off months ago, was also repaired. Thank you so much for doing this. We have shopped for years in your store and always thought highly of the service and products. I will be telling as many people as I can about my watch repair experience and encourage them to shop your store in the future. Please say thank you to your thoughtful watch repair person, he obviously takes great pride in his work.